FAQs

Here are common questions. We hope the answers explain things, if not please get in touch.

Does food/seats need to be booked in advance?

Yes, all guests must book their seats and food in advance on the website.

Can I make a reservation/order via telephone?

No, all reservations must be made here on our website.

Why do we have to order our food in advance?

We want to ensure all dishes are served freshly cooked in perfect condition and also want to ensure zero food waste within our business.

Is Friday night take-away click and collect only?

Yes, we only cook the food that has been pre-ordered each week.

is there parking on site?

There is parking available on site but we would encourage all guests to share transport wherever possible or travel here in the most sustainable way that they can to avoid congestion.

Is camping always available when attending courses?

There are some camping facilities, but numbers are strictly limited so please confirm availability in advance

Where can I find food allergy information?

Please see the individual menus for statutory food allergen advice and if in doubt, please contact us at eat@smokeonthewaters.uk for clarification.

Does your restaurant have disabled access?

Yes, we have level threshold access throughout the venue and although some surfaces are gravel they should not hinder wheelchairs, buggies or mobility scooters.

Can we bring our own food/drink to events?

All events are fully catered and we have a licensed bar on site, so we do not permit food/drinks to be brought onto site at any time.

Is the restaurant suitable for children?

We welcome everybody, as long as they are well behaved. Poor behaviour (from anyone) may lead to guests being requested to leave as we want to provide a safe & enjoyable atmosphere for all.
(anyone under 18 must be accompanied by an adult)

What if I have any other questions?

Please feel free to get in touch at info@smokeonthewaters.uk and we will always try to be as helpful as we can. 

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